About Us

Churn isn’t just a number—it’s a silent crisis in every community.

Every member who drifts away represents lost connections, stalled conversations, and the frustration of knowing you could have done more.

We’ve seen bright, vibrant groups fade simply because the warning signs arrived too late.

That’s why we flipped the script. Instead of scrambling to react after the fact, we built a system that spots risk before it becomes regret.

With predictive health scores, real-time flags, and tailored workflows, FixChurn™ empowers you to intervene proactively—saving members, reigniting engagement, and protecting the heartbeat of your community.

At our core is a partnership—Cindy’s passion for data-driven insights and Wanhee’s relentless focus on growth meld into an unstoppable force.

Together, we’ve poured our shared experience running a Skool Games-winning community into a toolkit that scales with you.

This isn’t about technology for technology’s sake; it’s about the synergy of two friends turned collaborators, on a mission to help you do more good work and keep your members thriving.

MEET THE FOUNDER & CEO

Hey, I'm Cindy!

As FixChurn’s founder and technical operations lead, Cindy built the software and business from the ground up.

With over 15 years in public media and nonprofit digital development—shaping national and international growth initiatives for the Public Broadcasting Network—she brings deep expertise in turning complex data into actionable tools.

Cindy has served as Chief of Operations for Wanhee Kim’s coaching ventures (Wansung Coaching™ & Move the Core™) since their earliest days, and her passion is creating the exactly right toolkit so community leaders can focus on impact, not infrastructure.

MEET THE Co-FOUNDER & VISIONARY

Hey, I'm Wanhee!

Wanhee is the visionary co-founder and strategist behind FixChurn’s mission to go beyond reactive analytics.

As founder of Wansung Coaching™ and Move the Core™, he’s built and scaled high-touch communities, leading teams through program design, automation, and growth initiatives.

His relentless drive for proactive solutions inspired the proactive-before-it’s-too-late approach at the heart of FixChurn™—ensuring you catch churn early and keep your members thriving.

Ready to Get Started?

Join our Skool community today and unlock all the benefits of FixChurn™—proactive churn prevention, crystal-clear health dashboards, and hands-on support to keep your members thriving. Click below to get started!

Interested in Working with Us?


FixChurn™ is on a mission to revolutionize community retention—and we’re looking for passionate teammates to join our journey. If you thrive at the intersection of product, data, and customer success (or have skills in development, design, marketing, or operations), we’d love to hear from you.

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